For product questions, help choosing a design or an existing order, email contact@bengalbuddy.co.uk or use the contact form below.
Help choosing a product
Tell us the product name, exact design and colour, and the measurement or feature you need to check. A product link helps us identify the right option. For climbing furniture, start with our cat-tree buying guide and photo and measurement comparison.
Help with an order
Include your order number, the item and selected option, and a short description of what you need. For tracking, separate parcels, cancellations or returns, see our delivery and order help. If an item is damaged or incorrect, relevant photos of the item and packaging can help us understand the problem.
Business correspondence address
Bengal Buddy
65 Bulstrode Avenue
Hounslow, London
TW3 3AA
United Kingdom
This is our correspondence address, not the default product-return address. Contact us before sending an item back so we can provide the correct supplier return address and instructions. Read our returns and refunds policy and delivery policy for the full terms.